Shipping policy
SHIPPING POLICY
Thank you for shopping with Velýn Botanics, LLC. We are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for important details regarding order processing and delivery.
Order Processing Time
All orders are processed within 3-7 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time Estimates
After processing, orders typically arrive within 3–7 business days, depending on your location and the shipping carrier.
Shipping Delays
While we strive to ensure timely delivery, unforeseen circumstances may cause delays. Customers should allow up to 14 business days for delivery in the event of carrier or transit delays.
Carrier Responsibility Disclaimer
Please note that once your order has been handed over to the shipping carrier, Velýn Botanics, LLC is not responsible for delays, lost, or damaged packages caused by the carrier. Any issues that occur during transit should be addressed directly with the shipping provider.
Contact Information
If you have any questions regarding your order, please contact us at:
info@velynbotanics.com
Thank you for your patience and support of Velýn Botanics!